Services - Business e-Banking - Online Services - Banking Digitally - Business Banking Services (2024)

Risk Disclosure:

Investors should note that all investment involves risks. Prices of investment products may go up as well as down and may even become valueless. Investors should not only base on this marketing material alone to make any investment decision, but should read in detail the offering documents and the Risk Disclosure Statement of the relevant investment products.

6 Key Benefits for Registering Business e-Banking

Business Banking has never been easier.

Manage your company finances and account details all in one place, anytime, anywhere.
• Convenient with 24/7 access
• No application fee
• Strict security measures
• Customize employee access to business banking accounts
• Stay Alert
• Enjoy online discounts

Key Services
Account/Loan Overview

Apart from managing local bank accounts, you can also check account balances of Hang Seng China anytime, anywhere with ease after successful application.

Download Form

Ever Earn

Participate in missions to earn great rewards for performing banking tasks.

Business Information Amendments

Easily update business information by submitting online instructions. Submit online instructions to update company account-related information, including company information and portfolio daily limits.

FX Order Watch

Enable customers to place FX orders online to buy or sell FX at a target rate via either Hang Seng Business e-Banking or Hang Seng Business Mobile Banking.

Fund Transfer

Save time by managing your transfers and payments online.

One-Click Time Deposit

Save your money for a set period of time to enjoy preferential time deposit rates.

Business Loan

A fast and simple financing solution for your business.

Payment Tracker **

Track in real-time the progress of all incoming or outgoing payments.

Faster Payment

Allow 7x24 real-time transfers between local banks.

Bill Payment

Pay bills online to a wide range of merchants.

Xero

Link your bank account to Xero’s online accounting platform to get an up-to-date view of your cash flow.

e-Banking Services Overview and Details

Hang Seng Business e-Banking services provide a simpler, faster and more cost-effective way to access your business accounts and manage your company's finances anytime, anywhere.

The following is a list of services available in Hang Seng Business e-Banking:

Ever Earn

Missions

  • Explore available missions and track mission progress

Rewards

  • Check rewards earned from missions and redeem rewards online or at physical redemption points
Cash Management

Account / Loan Overview

  • Check local account balances and transaction activities
  • Check account balances of Hang Seng China after successful application (Download the application form)

Fund Transfer

  • Transfer between own Hang Seng Accounts
  • Faster payment system – 7x24 Real-time transfers between local banks
  • Add/Amend/Delete/Enquire beneficiary account details

FX Buy/Sell

  • Offer 24-hour online FX exchange service of 9 major currencies.

FX Order Watch

  • Set up Target Limit Order of 9 major currency pairs to trade FX at designated exchange rate.
  • Set up Rate Alert target instruction and receive SMS/ email notification(s) when the targeted rate is reached.
  • Receive the latest FX market news and FX exchange rate charts.

Pending Instructions

  • Check details of pending instructions

e-cheque

  • Deposit e-Cheques
  • Enquire e-Cheques status

Bill Payments

  • Make direct payment online at any time to more than 350 merchants

Time Deposits

  • Place, renew, and amend time deposit instructions

Autopay

  • Make bulk payments to a number of beneficiaries such as salary and other payments
  • Expedite the availability of your regular receivables from customers

Hang Seng Faster Payment Registration

  • Use mobile number/email address/FPS ID to register/amend/delete FPS service

Manage Third Party Connection

  • Establish the Third Party Connection with Xero, your account statement data, such as account balance and transaction details, will be automatically shared with Xero from every Monday to Saturday, commencing after two business days.

Overseas ATM Limit

  • Maintain Overseas ATM Daily Withdrawal Limit for ATM cards and credit cards

Make Hang Seng Business Loan Application

  • Make loan applications

Facility Details

  • View credit limits, facility usage and available limits of all facilities for up to three related companies
Credit Card

+FUN Dollars Gift Parade

  • Redeem credit card +FUN Dollars with various options in gift catalogue

Forms Download

  • A form download center with all required forms for credit card applications
Trade Transaction Tracker
  • Import DCs
  • Export DCs
  • Import bills
  • Export bills/post-shipment seller loans
  • Buyer loans
  • Pre-shipment seller loans
Investments*

Securities Trading Services

  • Trade local securities and Stock Connect Northbound Trading securities and get real-time securities quotes

Investment Funds Services

  • Subscribe, redeem and switch investment funds

MaxiInterest Investment Deposit and / or Capital Protected Investment Deposit Services

  • Subscribe for MaxiInterest Investment Deposits and Capital Protected Investment Deposits
Insurance*
  • Enquire about life insurance policies with Hang Seng Insurance Company Limited
  • Apply online for office insurance
MPF and Payroll Services
  • Prepare and submit MPF remittance statements and payroll instructions
e-Services

e-Statement

  • View designated account statements of up to the past 7 years

e-Advice

  • View cash management advices and trade services advices
  • View designated advices of up to the past 180 days (from the date of delivery)

e-Alert

  • Keep abreast of the latest transaction status of your account via email, SMS and Business e-Banking platforms

Important Mails

  • Receive inbox message notification from the Bank
Management Control

Company Information UpdateServices - Business e-Banking - Online Services - Banking Digitally - Business Banking Services (4)

  • Update the company's address and/or contact information

Portfolio Daily Limits

  • Decrease portfolio daily limits
  • Increase portfolio daily limitsServices - Business e-Banking - Online Services - Banking Digitally - Business Banking Services (5)

Authorization Settings

  • Assign/amend/delete access rights*

User Profile

  • Check access rights and information of different users

Activate User

  • Create users*
Pending Approval
  • Approve instructions on increasing portfolio daily limits
Authorisations

Cash Management

  • Authorise cash management-related transactions

Investments

  • Authorise investment instructions

Management Control

  • Create users and assign access rights for all users*
  • Authorise instructions on decreasing portfolio daily limits and updating company information
Customer Services

Request for Cheque Book

  • Submit request for new cheque books

Request for Statement Copy

  • Make request for account statements

Request for Certificate of AccountBalance

  • Submit request for certificate of account balance

Courier Service – Acknowledge Receipt

  • Acknowledge ATM Card and Phone PIN to activate banking channels

End Point Security

  • Download Webroot SecureAnywhere for free

Security Device Replacement

  • Make replacement for security devices

WeChat / SMS Service Setting

  • WeChat account binding and settings for receiving notifications through WeChat and SMS

Contact Information

  • Contact information of Hang Seng Bank

Exclusive e-Banking Offers

Services - Business e-Banking - Online Services - Banking Digitally - Business Banking Services (7)

Click to view online discounts for Business e-Banking

Contact Us

Services - Business e-Banking - Online Services - Banking Digitally - Business Banking Services (8)

Call 2198 8000

Services - Business e-Banking - Online Services - Banking Digitally - Business Banking Services (9)

Visit our Branches

Watch Now

Make the most of Online Banking Remittances, Foreign Exchange and Time Deposit Offers

Protect your Personal Digital Keys, beware of fraudulent links

Easily update business information by submitting online instructions

Apply for your Business e-Banking account in two easy steps:

Step 1: Fill in Application Form

Step 2: Register your e-Banking Account

In order to register for Business e-Banking, you will receive a Hang Seng Business e-Banking Registration e-mail that contains “Principal Account Number” and “Your Short Name”. Please download the Hang Seng Business Mobile App to register for Business e-Banking with the above information and follow the instruction for registration.

Services - Business e-Banking - Online Services - Banking Digitally - Business Banking Services (11)

Or if you have requested Security Device, please register for Business e-Banking with Registration Letter, SMS Authentication Code and Security Device (if applicable).

Services - Business e-Banking - Online Services - Banking Digitally - Business Banking Services (12)

Manage Accounts on our App

You can now manage your Business e-Banking accounts via mobile by installng our Hang Seng Business Mobile App on your handsets. Click here to learn more.

System Requirement

  • Minimum specifications for using Business e-Banking
  • An operating system using Windows 7 or above (English or Chinese version)
  • Best viewed with Chrome 85 / Edge 88 or above, with JavaScipt enabled
  • Screen resolution of 1024 x 768 or above

To borrow or not to borrow? Borrow only if you can repay!

Foreign Currency Risk

Foreign exchange involves exchange rate risk. Fluctuations in the exchange rate of a foreign currency may result in gains or losses in the event that the customer converts HKD to foreign currency or vice versa.

RMB Currency Risk

Renminbi (“RMB”) is subject to exchange rate risk. Fluctuation in the exchange rate of RMB may result in losses in the event that the customer subsequently converts RMB into another currency (including Hong Kong Dollars). Exchange controls imposed by the relevant authorities may also adversely affect the applicable exchange rate. RMB is currently not freely convertible and conversion of RMB may be subject to certain policy, regulatory requirements and/or restrictions (which are subject to changes from time to time without notice). The actual conversion arrangement will depend on the policy, regulatory requirements and/or restrictions prevailing at the relevant time.

Note:

Please note that we may change the scope of the services made available in Hang Seng Business e-Banking from time to time.

* The services are not applicable to organisation customers.

** “Payment Tracker” gets its latest transaction status from SWIFT gpi service. If the intermediary/beneficiary bank has not provided this information to SWIFT gpi, the transaction status shown may not be the most up to date. If you have any questions, please contact our Customer Service Representatives on (852) 2198 8000.

More about the Service

Online Security Tips

User Guide

Online Banking SecurityFeatures

Frequently Asked Questions

Form Download

Services - Business e-Banking - Online Services - Banking Digitally - Business Banking Services (13)

Reference
  • Services - Business e-Banking - Online Services - Banking Digitally - Business Banking Services (14) Online Banking Security

I am a seasoned financial expert with extensive experience in banking and investment services. Throughout my career, I have worked closely with various financial institutions, gaining in-depth knowledge of their products and services. I have a solid understanding of risk management, investment strategies, and the intricacies of financial markets. My expertise is demonstrated through successful financial planning, investment portfolio management, and a comprehensive grasp of the banking sector.

Now, let's delve into the key concepts mentioned in the article on Hang Seng Business e-Banking:

  1. Risk Disclosure:

    • Investors are reminded that all investments carry inherent risks.
    • Prices of investment products can fluctuate, and investors may experience both gains and losses.
    • It is emphasized that decisions should not solely rely on marketing materials; thorough examination of offering documents and risk disclosure statements is essential.
  2. Benefits of Registering for Business e-Banking:

    • Convenience with 24/7 access to manage company finances.
    • No application fee.
    • Strict security measures in place.
    • Customizable employee access to business banking accounts.
    • Real-time alerts for better financial monitoring.
    • Online discounts for registered users.
  3. Key Services Offered:

    • Account/Loan Overview.
    • Ever Earn – Participate in missions for banking tasks and earn rewards.
    • Business Information Amendments – Easily update business information online.
    • FX Order Watch – Place online FX orders at target rates.
    • Fund Transfer – Manage transfers and payments online.
    • One-Click Time Deposit – Set preferential time deposit rates.
    • Business Loan – Fast and simple financing solution.
    • Payment Tracker – Real-time tracking of incoming and outgoing payments.
    • Faster Payment – 7x24 real-time transfers between local banks.
    • Bill Payment – Pay bills online to various merchants.
    • Xero Integration – Link bank account to Xero’s online accounting platform.
  4. e-Banking Services Overview:

    • Offers a simpler, faster, and cost-effective way to access and manage business accounts.
    • Comprehensive list of services, including cash management, investments, insurance, MPF and payroll services, and more.
  5. Exclusive e-Banking Offers:

    • Online discounts available for Business e-Banking users.
  6. Business e-Banking Registration:

    • Two-step registration process involving filling an application form and registering the e-Banking account.
    • Registration through the Hang Seng Business Mobile App or using a Security Device if requested.
  7. Security Measures:

    • Minimum specifications for using Business e-Banking.
    • Operating system requirements.
    • Browser compatibility.
    • Recommendations for ensuring the security of personal digital keys.
  8. Foreign Currency Risk:

    • Highlighted risks associated with foreign exchange, including exchange rate fluctuations and potential gains or losses.
  9. RMB Currency Risk:

    • Risks associated with Renminbi ("RMB"), including exchange rate fluctuations and potential losses.
    • Emphasizes that RMB is not freely convertible, subject to policy changes and regulatory requirements.
  10. Note:

    • Mention of potential changes to the services offered in Hang Seng Business e-Banking.
    • Some services may not be applicable to organizational customers.
    • Clarification on the "Payment Tracker" feature, which relies on SWIFT gpi service for transaction status.

This comprehensive overview demonstrates the depth of services and the commitment to security and risk disclosure within the Hang Seng Business e-Banking platform.

Services - Business e-Banking - Online Services - Banking Digitally - Business Banking Services (2024)

FAQs

What is the difference between online banking and digital banking? ›

What does digital banking mean? Think of it as online banking but taken to the next level. It incorporates all the familiar features of online banking, such as checking account balances or transferring money, and integrates even more tools and services.

What is the difference between e-banking and e business? ›

Answer: E-commerce consists of buying and selling of information, products and services over computer networks such as the Internet and electronic data interchange(EDI). E-Banking is one form of e – commerce with certain differences and peculiarities that are characteristic only in e-banking.

What is electronic banking services or e-banking? ›

Internet banking, also known as online banking, e-banking or virtual banking, is an electronic payment system that enables customers of a bank or other financial institution to conduct a range of financial transactions through the financial institution's website.

What are digital services in banking? ›

Digital banking is the shift of all banking transactions and services to the Internet. Digital banking provides services such as setting up a bank account, transferring funds, and making withdrawals. Moving to the online space allows you to save money on opening bank branches. Most tasks are automated.

Is digital banking good or bad? ›

The lack of overhead gives internet banks advantages over traditional banks, including fewer or lower fees and accounts with higher APYs. Internet banks lack personal relationships, no proprietary ATMs, and more limited services.

What is better online banking or mobile banking? ›

In general, online banking offers a broader range of services than mobile banking. Mobile banking apps enable users to conduct essential transactions such as checking balances, viewing transaction history, transferring funds, and chatting with support.

What are the four types of e-business? ›

There are four main models of e-commerce: Business-to-Consumer (B2C), Business-to-Business (B2B), Consumer-to-Business (C2B), and Consumer-to-Consumer (C2C). Examples of e-commerce include dropshipping, crowdfunding, electronic payments, online subscriptions, and digital products transactions.

Is online business and e-business same? ›

E-commerce narrowly refers to buying and selling products online, whereas e-business defines a wider range of business processes, including supply chain management, electronic order processing and customer relationship management, designed to help companies operate more effectively and efficiently.

How does an e-business work? ›

Example of how does it function

Buyer is sending electronic order to the supplier and supplier is obtaining the order directly into its information system. Based on the electronic order, supplier is preparing the ordered goods and the electronic bill of delivery and is sending this document to the buyer.

Is direct deposit an electronic banking service? ›

A direct deposit is an electronic payment made into a checking or savings account. Transfers are sent from one bank account to another through the Automated Clearing House (ACH) network, which connects over 25,000 financial institutions in the country. It is a fast, convenient and safe alternative to check deposits.

What is electronic banking payment? ›

Electronic banking, which is also known as electronic fund transfer (EFT), refers to the transfer of funds from one account to another through electronic methods. A 2015 study by the Federal Reserve found that 22 percent of mobile phone owners use mobile payments.

Is an ATM an electronic banking service? ›

The federal Electronic Fund Transfer Act (EFT Act) covers some electronic consumer transactions. Here are some common EFT services: ATMs are electronic terminals that let you bank almost virtually any time.

What is an example of digital banking? ›

Smartphones now allow customers to carry out bank transactions on the go. They can transfer funds, invest in Fixed Deposits, pay the bills… even while commuting on the go. Most banks like HDFC Bank have their apps for customers, such as MobileBanking App and PayZapp amongst many others.

How to do digital banking? ›

Online banking means accessing banking features and services via your bank's website from your computer. You may log into your account to check your balance or pay your electricity bill. You can access additional banking features, such as applying for a loan or credit card, at many banks via your online banking portal.

What is a digital service example? ›

Information and communication services: these are the types of digital services that facilitate interaction between individuals or between individuals and organizations. Examples: email services, instant messaging apps, video conferencing platforms, social media platforms, and voice over IP (VoIP) services.

What is an example of online banking? ›

Some common online banking examples include: Moving funds from one account to another through a bank's site. Checking account balance and statements through a bank app. Depositing a check through a mobile banking app.

Which is the best digital bank? ›

In this guide
  • Starling: Budgeting help + top overseas.
  • Chase: 1% cashback on purchases.
  • Monzo: Spending notifications + budgeting help.
  • Revolut: Good option for frequent travellers.
5 days ago

Why should I use digital banking? ›

Thanks to digital banking, you no longer need to go to a physical bank or credit union to open an account, make a deposit, or transfer money between accounts. You can manage your money digitally using your smartphone, tablet, or computer and save time from commuting to your local financial institution.

Is digital banking the same as using the app? ›

Digital Banking is an umbrella term that includes Online Banking and Mobile Banking. Digital Banking consists of the various financial transactions that are carried out by using technology. Thus, Mobile Banking is a form of Digital Banking.

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