"}},{"@type":"Question","name":"How many customers does Alliant Energy have?","acceptedAnswer":{"@type":"Answer","text":"Alliant Energy, whose core purpose is to serve customers and build stronger communities, is an energy-services provider with utility subsidiaries serving approximately 1,000,000 electric and 425,000 natural gas customers."}},{"@type":"Question","name":"How long before Alliant Energy disconnects service?","acceptedAnswer":{"@type":"Answer","text":"If approved, your service will stay connected for 30 days. This 30-day delay gives you time to arrange a payment or find other living arrangements for the person with the medical condition. After 30 days, your service may be shut off if payment arrangements have not been made."}},{"@type":"Question","name":"Where does Alliant Energy get its electricity?","acceptedAnswer":{"@type":"Answer","text":"Alliant Energy owns a portfolio of electric generating facilities operating on a diverse mix of fuels, including coal, natural gas and renewable resources. The output from these generating facilities is supplemented with purchased power."}},{"@type":"Question","name":"What is the late fee for Alliant Energy?","acceptedAnswer":{"@type":"Answer","text":"You will be charged a late payment fee no greater than 1.5% of the current amount due, which will be added to your next bill. You will need to request a payment extension before the bill is due. You aren't able to have a payment extension of a past due bill."}},{"@type":"Question","name":"What is the minimum balance for Alliant?","acceptedAnswer":{"@type":"Answer","text":"High yield savings FAQs

The minimum balance to keep your savings account open is $5. To earn interest, you must maintain a daily average minimum balance of $100. Alliant interest is paid monthly."}},{"@type":"Question","name":"Does Alliant have monthly fees?","acceptedAnswer":{"@type":"Answer","text":"Alliant has no monthly service fees; however, if incurred, fees such as a stop payment or NSF fee will apply."}},{"@type":"Question","name":"How do you get approved for Alliant?","acceptedAnswer":{"@type":"Answer","text":"
You are eligible to join Alliant if you:
  1. Are a current or retired employee from one of the many businesses and organizations Alliant partners with in the U.S.
  2. Are a domestic partner or immediate family member of a current Alliant member.
  3. Live or work in one of the communities near our Corporate Headquarters in Chicago.
More items...
"}},{"@type":"Question","name":"How long can a fridge stay without power?","acceptedAnswer":{"@type":"Answer","text":"As the USDA notes in Keeping Food Safe During an Emergency, your refrigerator will keep food safe for up to 4 hours during a power outage. Keep the door closed as much as possible. Discard refrigerated perishable food such as meat, poultry, fish, eggs, and leftovers after 4 hours without power."}},{"@type":"Question","name":"How long do most power outages last?","acceptedAnswer":{"@type":"Answer","text":"The most common type, these outages are short-lived, lasting from a few seconds to a couple of hours. They often result from small glitches like equipment hiccups or minor grid fluctuations. During these quick interruptions, you might notice your lights flicker before they return to full brightness."}},{"@type":"Question","name":"What does orange mean on outage map?","acceptedAnswer":{"@type":"Answer","text":"The outage map has a legend at the top of the page to indicate how many customers are affected by the outage. Green equals 1–49, Yellow, 50–499, Orange 500–4,999 and Red 5,000. Oftentimes, a larger outage is made up of many small outages, meaning you may see many green pins representing 1–49 customers."}}]}}

Alliant Energy Outage Map Help Guide (2024)

Alliant Energy outage map help guide

Why can’t I see an outage pin at my address?

The map groups nearby outages together into “clusters” to reduce cluttering at higher zoom levels. As you zoom in on a cluster, an outage pin is then placed in the center of the addresses associated with the outage. Note: In large outages spanning many square miles, the outage pin could be miles away from your address.

How do I know which outage pin represents my outage?

Typically, the pin closest to your address.

How do I know the details about my outage?

You can find out details about your outage by clicking on the outage pin and viewing the outage detail pane.

What do the different color pins mean?

The color of pin represents the number of customers affected by the outage. Click on the map legend to see what the different colors represent.

How can I stay up to date on information about the outage at my address?

Receive important information about your outage via email, text, and voice by enrolling in outage notifications in My Account.

I am not sure my outage is on the map? What should I do?

You can easily report an outage online by clicking on the “Report Outage” button.

Search

You can search by county or zip code to show a specific area on the map. To search, click or tap the magnifying glass at the top of the map, type the county or zip code into the search bar and press Enter or click Search.

Alliant Energy Outage Map Help Guide (1)

Summary outage information

The section at the top of the tool panel shows summary information about electrical power outages as well as the time that information on the map was last updated.

Alliant Energy Outage Map Help Guide (2)

Understanding the legend

To view the legend, click “Map Legend” to the left of the screen. The legend will appear below, which defines what each icon you may see means.

Alliant Energy Outage Map Help Guide (3)

Alliant Energy Outage Map Help Guide (4)

The map groups nearby outages together into “clusters” to reduce cluttering at higher zoom levels. You can also change the map background between map and satellite views.

Alliant Energy Outage Map Help Guide (5)

Outage information panel

For information about an outage location, click or tap on the individual outage icon or outage cluster icon to open the info panel.

Alliant Energy Outage Map Help Guide (6)

Weather

Click or tap on the "Weather" section of the map tool panel to open settings for turning on or off a static weather radar image (Slider) or an animated weather radar image (Loop).

Alliant Energy Outage Map Help Guide (7)

Panning

To pan on the map, use the arrow keys on your keyboard or click or tap a point on the map and, without releasing, drag the map in any direction.

Zooming

To zoom in or out, click or tap the corresponding button (plus sign or minus sign) in the upper left corner of the map or rotate the wheel on your mouse or pinch in or out.

Map tools

You can view outage data by area (county, ZIP code). To change the map view, click or tap the list icon . This page also provides a list of customers affected by outages and customers served by county or by ZIP code.

Alliant Energy Outage Map Help Guide (8)

This will replace the map and display each state Alliant Energy provides service in. Above where the states are listed, you can select what you would like to search – County or ZIP Code.

Alliant Energy Outage Map Help Guide (9)

Once you have selected what you would like to search, select the state you would like to search in. This will expand a list of all counties and ZIP codes in the state that where Alliant Energy provides service. To view the desired area, click the view icon on the right side of the screen for that county or zip code. This will then display the map for that area.

Alliant Energy Outage Map Help Guide (10)

You can also drill down your search by selecting the information you want to search (county or ZIP Code) and type in the appropriate information into the search window. Once you hit enter or select search, the information will display to the right for you to select the view icon.

Alliant Energy Outage Map Help Guide (11)

Supported web browsers

Desktop
Google Chrome - latest version and previous version
Mozilla Firefox - latest version and previous version
Apple Safari - latest version and previous version on Mac OS X
Microsoft Internet Explorer 11
Internet Explorer's "compatibility view" is not supported
Microsoft Edge - latest version

Mobile Devices
Google Android - Current version of Chrome on Android 4.4+
Apple iOS - Mobile Safari on the current and previous major versions of iOS

Outage map updates

If you are having difficulty using a feature described above, it may be necessary to clear your internet browser cache. To do this, hit Control-Shift-Delete. Leave the default settings as is and click “Delete.” Click the Refresh icon on your browser.

For additional information, see Google Maps Help.

Alliant Energy Outage Map Help Guide (2024)

FAQs

What is the phone number for Alliant Energy Ripon? ›

Phone number: 📞1-800-ALLIANT (800-255-4268). Customer service hours: 7 a.m.–7 p.m. Monday–Friday. Emergency reporting 24/7 (Downed power line, natural gas leak, carbon monoxide alarm, or other emergency.)

How do I call Alliant Energy billing? ›

Call our Customer Service Center at 1-800-ALLIANT (800-255-4268) and say “Make a payment” to avoid waiting on hold.

How to set up an Alliant energy account? ›

Steps to enroll in My Account
  1. Go to alliantenergy.com/myaccount.
  2. Select Enroll.
  3. Type in your Alliant Energy account number and the last 4 digits of your SSN or Tax ID. ...
  4. You'll see a page with your contact information. ...
  5. Create a username and password.
  6. Choose a username that's easy to remember (your name works best).

What do the colors mean on the PGE outage map? ›

The different colors represent customers affected by the outage. Green means 1–49 customers are without power, Yellow means 50–499 customers are without power, Orange means 500–4,999 customers are without power and Red means over 5,000 customers are without power.

Who owns Alliant Energy? ›

How many customers does Alliant Energy have? ›

Alliant Energy, whose core purpose is to serve customers and build stronger communities, is an energy-services provider with utility subsidiaries serving approximately 1,000,000 electric and 425,000 natural gas customers.

How long before Alliant Energy disconnects service? ›

If approved, your service will stay connected for 30 days. This 30-day delay gives you time to arrange a payment or find other living arrangements for the person with the medical condition. After 30 days, your service may be shut off if payment arrangements have not been made.

Where does Alliant Energy get its electricity? ›

Alliant Energy owns a portfolio of electric generating facilities operating on a diverse mix of fuels, including coal, natural gas and renewable resources. The output from these generating facilities is supplemented with purchased power.

What is the late fee for Alliant Energy? ›

You will be charged a late payment fee no greater than 1.5% of the current amount due, which will be added to your next bill. You will need to request a payment extension before the bill is due. You aren't able to have a payment extension of a past due bill.

What is the minimum balance for Alliant? ›

High yield savings FAQs

The minimum balance to keep your savings account open is $5. To earn interest, you must maintain a daily average minimum balance of $100. Alliant interest is paid monthly.

Does Alliant have monthly fees? ›

Alliant has no monthly service fees; however, if incurred, fees such as a stop payment or NSF fee will apply.

How do you get approved for Alliant? ›

You are eligible to join Alliant if you:
  1. Are a current or retired employee from one of the many businesses and organizations Alliant partners with in the U.S.
  2. Are a domestic partner or immediate family member of a current Alliant member.
  3. Live or work in one of the communities near our Corporate Headquarters in Chicago.

How long can a fridge stay without power? ›

As the USDA notes in Keeping Food Safe During an Emergency, your refrigerator will keep food safe for up to 4 hours during a power outage. Keep the door closed as much as possible. Discard refrigerated perishable food such as meat, poultry, fish, eggs, and leftovers after 4 hours without power.

How long do most power outages last? ›

The most common type, these outages are short-lived, lasting from a few seconds to a couple of hours. They often result from small glitches like equipment hiccups or minor grid fluctuations. During these quick interruptions, you might notice your lights flicker before they return to full brightness.

What does orange mean on outage map? ›

The outage map has a legend at the top of the page to indicate how many customers are affected by the outage. Green equals 1–49, Yellow, 50–499, Orange 500–4,999 and Red 5,000. Oftentimes, a larger outage is made up of many small outages, meaning you may see many green pins representing 1–49 customers.

When can Alliant Energy disconnect Wisconsin? ›

After 30 days, your service may be shut off if payment arrangements have not been made.

What is the phone number for Alliant loan payment? ›

You will need the routing and account number from the bank account you wish to pay from. Pay with a debit card Call 866-924-0645 and enter your debit card number. Please note there is a $10 fee for paying by phone.

How much is Alliant Energy late fee? ›

You will be charged a late payment fee no greater than 1.5% of the current amount due, which will be added to your next bill. You will need to request a payment extension before the bill is due. You aren't able to have a payment extension of a past due bill.

Is Alliant Energy gas or electric? ›

Alliant Energy owns a portfolio of electric generating facilities operating on a diverse mix of fuels, including coal, natural gas and renewable resources. The output from these generating facilities is supplemented with purchased power.

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